Refund policy

At Solo Yo, customer satisfaction is our priority.

We accept returns within 2 days of delivery. To be eligible for a return:

• The item must be unused and in original condition
• The product must be in original packaging
• Proof of purchase is required

Non-returnable items:

• Used or damaged products (not due to our fault)
• Items without original packaging

Refund Process:

• Once we receive and inspect your return, we will notify you
• Approved refunds will be processed within 2–3 business days
• Refunds will be issued via original payment method or bank transfer

Return Shipping:

• Customer is responsible for return shipping costs (unless item is defective)

To request a return, contact us at:
📧 soloyo.store2@gmail.com